We love hearing from you! Reach out to us in any of the ways below, and we'll get back to you as soon as we can.
Browse our FAQs to get instant answers for general questions about ordering, payment and delivery. We also want to hear any ideas for improving your Picanova experience!
Your Picanova.com team
1. Instant Chat
Need to talk to a customer service representative urgently? For immediate attention, send us a quick message in the chat pop-up on the lower right corner of the page. Our instant message channels are manned between 11am-4pm EST, Monday to Friday.
Drop our customer care team an email anytime at: email@example.com. Be sure to include your name, email address and order number (if applicable) so we can quickly get back to you.
Call us and we would be happy to assist you with your enquiry:
Our Toll-free Number: 1-844-656-1334
Operating Hours: 11am-4pm EST, Monday to Friday
A quick look into our FAQ section may answer a lot of questions directly. Our hotline is under heavy demand this Christmas season (we receive a lot of calls daily). We invite you to use our fast and efficient Email support should you have additional questions.
4. Snail Mail
Mail us at:
Attn: Designated Copyright Agent
3443 NW 107th Street
Miami FL 33167